David Ghent Digital Product Designer

Currently at Scoot leading the operational tools experience for a network of shared electric vehicles.

Before that, I built lean products and processes for Pivotal's customers.

Recent Work

Scoot

Building a Team at Scoot

This case study explores how we created a new team for fleet management tools that operated thousands of shared electric eBikes, kick scooters, and mopeds.

Case Study

Harley Davidson Route Planner

Harley Davidson Ride Planner

Harley-Davidson riders were not going on as many rides as they had in the past. Our team at Pivotal researched this problem space, and then built and shipped a motorcycle ride planning iOS app.

Case Study

Ocean Tanker Monitoring

Ocean Tanker Monitoring

A monitoring dashboard for live streaming data at an offshore drilling facility. It was my task to build user empathy, help narrow the product scope, and identify and test our solution.

Case Study

Scoot Fleet App

Microinteractions in the Scoot Fleet App

At Scoot we wanted to simplify the experience for field technicians as they performed maintenance on the streets of San Francisco, Barcelona, and Santiago. This case study explores how we improved the interaction between technician and electric vehicles in the field.

Case study coming soon.

Scoot

Scoot Operations

To keep Scoot's shared electric vehicle network running, there are vehicle engineers, fleet supervisors, managers and customer service reps that are constantly monitoring vehicles. Scoot's admin desktop experience allows users to do things like adjust a vehicle's firmware settings remotely, remove a vehicle from the public fleet, or create a list of vehicles in a specific state so tasks can be created to resolve them.

Case study coming soon.

More

Writing about design on Medium

Quick shots on Dribbble

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